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Services / Custom AI Solutions
Custom software that uses AI well.
Principal-engineered software, on a stack you already trust.
Custom AI Solutions ship software. We're principal engineers first and AI specialists second — and that order matters, because most AI code in production fails for reasons that have nothing to do with the model.
The work
It fails because the surrounding system doesn't handle retries, doesn't have real observability, doesn't separate the deterministic boring parts from the stochastic interesting ones. We build the boring pieces the way a craftsperson would, integrate the AI carefully where it earns its place, and document it so your team can extend what we shipped.
We work on your stack — TypeScript, Python, Go, Rust, whatever you've already invested in. We don't arrive with a framework preference, and we don't leave you maintaining software you can't read.
What we build
Scoped before we start.
Every shape is fixed-scope and named before kickoff — no time-and-materials, no surprise change orders.
3–6 weeks
RAG over your knowledge
A retrieval system grounded in your real corpus — support history, contracts, runbooks, design docs — deployed as an API your apps can hit.
2–8 weeks
Integrations across your tools
Connect what your team already uses — CRM, helpdesk, billing, project tooling — with AI-mediated workflows that handle the boring stuff and escalate the rest.
4–10 weeks
Internal tools & automation
The dashboard, pipeline, or back-office system your team needs — with AI where it earns its place and plain deterministic code where it doesn't.
Questions we typically tackle
- What's the smallest piece of this workflow we can ship to production this month, with confidence?
- Where do we put the human in the loop, and how do we make that loop fast enough?
- How do we evaluate this in a way that catches regressions before customers do?
- What's the cost of every interaction, and how does it scale as we grow?
When this isn’t right
You haven't decided what to build yet — start with AI Consulting. Or what you need is a self-directed agent specifically — that's Custom AI Agents.
Start here
Tell uswhat you’re trying to do.
The first conversation is free, takes about thirty minutes, and goes wherever it needs to. If we’re not the right fit, we’ll say so and point you somewhere that is.
Hambone
HB Services AI assistant
Hi — I’m Hambone.
Ask me about the practice, what AI could do for your business, or how engagements work. I keep answers short.